Return & Refund Policy

1. AGNext wants you to be satisfied with our products and Solutions. AGNEXT currently working on prepaid module so If, for any reason, the solution you receive does not meet your expectations, Upon request AGNEXT will cancel the licenses and will refund the renaming value of unutilised prepaid balance .

2. AGNext will exchange or refund the purchase of the product that you purchased directly from AGNext if you contact our customer service department to request the return within 10 days of receiving the product.

3. If you had an electronic install of the software, then we will ask you to deactivate your licenses and uninstall the product from your Computer/Mobile before we issue the refund.

4. Refund requests will be processed within 30 days of cancellation approaval by AGNext and confirmation of the deactivation of the issued licenses. Aside from this warranty, no other refunds of any kind will be available.

5. Refunds will incur a processing and restocking fee calculated as 10% of the purchase price.